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Job Title: Custom Publishing Assistant
Location: Remote, NY United States
Position Type: Full Time
Post Date: 12/17/2025
Expire Date: 02/17/2026
Job Categories: Publishing
Job Description
Custom Publishing Assistant
W. W. Norton & Company is seeking a Custom Publishing Assistant to support the work of the college department’s Publishing Director, Custom Editorial team, and Custom Sales Specialist. This dynamic position will involve administrative, editorial, production, and sales responsibilities involved in customizing college textbooks and courseware across Norton’s higher education list.

Essential Job Responsibilities Include:

Creating and maintaining up-to-date Smartsheets, spreadsheets, databases, and/or metadata to track custom projects.
Scheduling, coordinating, and attending planning meetings for approximately 50 custom projects per year.
Managing ISBNs and tracking, including product status and prices; helping manage inventory, orders, reprints, and permissions.
Proofing, routing, and tracking custom contracts.
Coding and transmitting invoices to accounting for vendor payments.
Supporting publishing process, custom editorial, and sales teams by maintaining detailed and accurate records.
Creating reports such as sales reports, royalty reports, and permissions-usage reports (proficiency in advanced Excel, Smartsheet, and/or Salesforce functionality a plus).
Collaborating with editorial, production, permissions, distribution center/warehouse, sales, marketing, freelancers, production vendors, and other teams to meet deadlines.
Coordinating with customers, vendors, and other external stakeholders, including communicating schedules and other key information, requesting and tracking payments to vendors, and managing accessibility requests.
Maintaining and organizing digital files on appropriate servers.
Copyediting, proofreading project materials, and reviewing corrections; proofing covers and sample books, and conducting QA on digital materials.
Performing other editorial responsibilities for print and digital projects as needed, including prepping manuscript for custom projects, creating art logs, and communicating project instructions to production teams.
Performing permissions research, assisting custom sales specialist with preparing potential custom permissions forms, and other research responsibilities.
Hiring, training, and managing seasonal interns.
Performing other miscellaneous projects and tasks as needed.
Qualifications & Requirements
Required Qualifications:

Bachelor’s degree.
Employment eligibility to work with W. W. Norton & Company in the US is required.
Must be able to work full business hours, primarily in an Eastern time zone.
Must be independent, self-motivated, adaptable, and able to manage a high volume of work from a remote location.
Must be able to manage time effectively, stay organized, and balance multiple tasks at any given time.
Must be extremely detail-oriented.
Must have excellent organizational, verbal, and written communications skills. Must be able to interact with colleagues and customers in a professional manner via remote channels (Teams, phone, email, etc.).
Must have a "can-do" attitude and be proactive and flexible in a fast-paced and rapidly changing environment.
Technical Skills:

Proficiency in Excel, Word, Outlook, Adobe Acrobat Pro, and Google Suite. Smartsheet, Salesforce, InDesign, and advanced Excel experience a plus.
Compensation and Benefits*

Currently available benefits include:

Annual compensation for this position is $45,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location, and like considerations.
Generous paid time off, paid holidays, and summer Friday afternoons beginning in July
Generous health benefits, including PPO, EPO, and High Deductible (with HSA) medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available.
Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer
Disability and life insurances
FMLA, parental and other leave
Employee Assistance Program (for mental health, financial planning, and other needs)
Company-provided laptop
Employee discounts on Norton books
Limited matching of employee donations to select non-profit organizations
*All policies and benefits described are subject to change at any time.
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Contact Information
Website:http://atsod.com/j/s.cfm/18SM
Company Description:
About Norton: W. W. Norton & Company is the oldest and largest publishing house owned wholly by its employees. W. W. Norton & Company strives to carry out the imperative of its founder to “publish books not for a single season, but for the years.” In college publishing, that imperative applies not only to books, but also to an ever-growing list of essential print and digital resources that support teaching and learning. For more information about the Company, visit us online at: http://www.wwnorton.com. W. W. Norton & Company is an equal opportunity employer. Employment with W. W. Norton is offered on the basis of merit, competence and qualifications and will not be influenced in any manner by race, age, color, sex, sexual orientation, gender identity, religion, veteran status, national origin, marital status, mental or physical disability or any other legally protected status. Those applicants requiring reasonable accommodation to the application/interview process should notify the human resource manager.
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